The SASSA Status Check portal first lets applicants view their grant payment status, SRD balance status, SRD Status Check, and pending application status. Moreover, monitoring your R350 vs SRD R370 status check regularly ensures you receive approved benefits on time. Therefore, stay informed by checking your status online for both convenience and peace of mind.
How to Check Sassa Status Online
Checking your SASSA status online is a straightforward process. Here’s how you can do it:
- Firstly Enter Your South African ID Card Number
- Enter Your Register Mobile Number
- Lastly Click on Check Status Button
To begin with, follow these straightforward steps on our website. This way, you can easily check your SASSA status online and stay consistently updated on the progress of your financial support application.
Change Banking Details
If you change the SRD SASSA Change Banking Details R370 grant, please check your status through this online form.
NSFAS Status Check
If you’ve applied for the NSFAS, please follow this guide to quickly check your application status.
UIF Status Check
If you’ve applied for the UIF, please follow this guide to quickly check your application status.
Sassa Status Check for R370 Payment Dates 2025-2026
If you are an applicant for the Sassa R370 grant and want to know the payment dates and when you will get your payment, then you can check them below.
Please note the following SASSA payment dates for 2025 and 2026. Keep in mind that each SASSA R370 grant has a different payment date. Therefore, you need to be prepared on the scheduled date to collect your grant money without delay.
| Month | Older Persons | Disability Grants | Children’s Grants |
|---|---|---|---|
| April 2025 | 2025/04/02 | 2025/04/03 | 2025/04/04 |
| May 2025 | 2025/05/06 | 2025/05/07 | 2025/05/08 |
| June 2025 | 2025/06/03 | 2025/06/04 | 2025/06/05 |
| July 2025 | 2025/07/02 | 2025/07/03 | 2025/07/04 |
| August 2025 | 2025/08/05 | 2025/08/06 | 2025/08/07 |
| September 2025 | 2025/09/02 | 2025/09/03 | 2025/09/04 |
| October 2025 | 2025/10/02 | 2025/10/03 | 2025/10/06 |
| November 2025 | 2025/11/04 | 2025/11/05 | 2025/11/06 |
| December 2025 | 2025/12/02 | 2025/12/03 | 2025/12/04 |
| January 2026 | 2026/01/06 | 2026/01/07 | 2026/01/08 |
| February 2026 | 2026/02/03 | 2026/02/04 | 2026/02/05 |
| March 2026 | 2026/03/03 | 2026/03/04 | 2026/03/05 |
SRD (R370) — Qualifying criteria (2025/26)
To qualify for the SRD grant, an applicant must:
- Be a South African citizen, permanent resident, refugee, or a special‑permit holder (Angolan Special Dispensation, Lesotho Exemption Permit, or Zimbabwe Exemption Permit), or an asylum seeker with a valid section 22 permit/visa.
- Be registered on the Department of Home Affairs database or on SASSA’s social‑grant database (for people without IDs, a unique system ID is used).
- Be 18–59 years old and currently living in South Africa.
- Have “insufficient means” i.e., monthly inflows below R624 (the current income threshold used for the proxy means test, validated via bank verification and database checks). All bank accounts are assessed individually.
- Not live in a government‑funded/subsidized institution.
- Not unreasonably refuse employment or educational opportunities.
- Not receive any other social grant for themselves at the same time (if both are paid for the same period, SRD is recoverable).
- Grant amount & period: The SRD is R370 per month and, under the current regulations, is payable for 1 Apr 2025 → 31 Mar 2026 (subject to funds).
Requirements for SRD R370 Grant Application (2025)
The Social Relief of Distress (SRD) grant is R370 per eligible month. Under the current regulations, it runs 1 April 2025 – 31 March 2026 (subject to available funds). Applications and status checks are done on the official SRD portal.
Who can apply (eligibility overview)
- Citizens, permanent residents, refugees, and special-permit holders (Angolan Special Dispensation, Lesotho Exemption Permit, Zimbabwe Exemption Permit), or asylum seekers with a valid Section 22 permit/visa.
- Age: 18–59 and currently residing in South Africa.
- Insufficient means: verified monthly inflows at or below R624 (SASSA checks bank accounts and databases as a proxy means test).
- Not living in a government-funded/subsidized institution.
- Not receiving another social grant for yourself at the same time.
- Must not unreasonably refuse employment or educational opportunities.
Note: SRD is assessed month-to-month. There is no guaranteed “3 continuous months” approval depends on ongoing verification.
What to prepare before you apply
- Stable internet connection.
- A modern device: smartphone, tablet, or laptop/desktop.
- A supported browser (Chrome, Firefox, Edge, or Safari) with JavaScript and cookies enabled.
- Allow document scanning/upload (camera or file access).
- Keep pop-ups enabled for the portal if prompted (you can disable later).
- Mobile number in your name (for OTP/SMS and WhatsApp communications).
- Email address (for confirmations/updates).
- Identification: SA ID or relevant passport/permit (e.g., valid Section 22 for asylum seekers; special-permit details if applicable).
- Residential address and bank account details in your name (recommended). You may be offered cash-send options, but bank deposit is faster and more reliable.
- Consent for SASSA to verify your details with banks and other databases (required for the means test).
Quick application tips
- Apply only via the official SRD channels and never share OTPs with anyone.
- Use your own phone number changing numbers can delay status/links.
- If your situation changes (income, bank, phone), update your details promptly on the portal.
- If a month is declined, you can appeal that month within the allowed window via the official appeals page.
SASSA SRD R370 Grant Application Online (2025)
Applying for the SRD grant online is the fastest way no need to visit a SASSA office. Follow these steps carefully and only use the official SRD portal.
Step-by-step application
- Enter Your Mobile Number
Use a phone number in your name and keep it active (you’ll receive secure links and OTPs on this number). - Verify With OTP (One-Time PIN)
An OTP will be sent by SMS. Enter it on the portal to continue. Never share your OTP with anyone. - Provide Personal Details
Fill in your SA ID number (or valid permit details), full name, date of birth, current residential address, email, and citizenship/permit status.
Tip: Make sure names and ID match Home Affairs records to avoid delays.
- Give Consent for Checks (Required)
You must consent to SASSA verifying your details with banks and other databases for the means test. - Choose/Submit Your Payment Method
Enter bank account details in your name (recommended for faster, safer payments). If you don’t use a bank account, select an available cash-send option when prompted.
Note: Bank details can be added/changed later via the portal.
- Upload Any Requested Documents
If the system asks, upload clear scans/photos of your ID/permit (and any other supporting documents). Ensure the text is readable and the file size isn’t excessive. - Review & Submit
Double-check all fields, confirm your declarations, and submit the application. - Track Your Application Status
Use the portal (or the official WhatsApp line) to check your monthly status. You don’t need to check daily—updates post when each month is assessed. If a month is declined, you can appeal that month within the allowed window on the official appeals page.
Quick safety & success tips
- If your circumstances change (income, employment, banking), update your info eligibility is assessed month to month.
- Apply only via the official SRD site; don’t share OTPs or personal info on social media/DMs.
- Keep your phone number and bank details up to date on the portal.
- If you switch phones or numbers, update your contact details immediately.
SASSA Grant Application Statuses (SRD R370, 2025)
Your SRD application is assessed month-to-month. That means each month can show a different status based on the latest checks (bank verification, databases, etc.). Below are the most common statuses and the actions you should take.
Core statuses Pending
Your application has been received and is in the queue for verification.
What to do: Nothing yet. Make sure your phone number stays active and that your bank details (in your own name) are ready to submit if requested.
Under Review / Verification
SASSA is matching your details with government databases and your bank (for the means test, identity, UIF/NSFAS, other grants, etc.).
What to do: If SASSA requests documents, upload them promptly. Keep your phone reachable for OTPs.
Approved
Your application for that month is successful. You’ll be paid once a pay run processes and your payment method is valid.
What to do: Ensure bank details are in your name and correct. If you prefer cash-send, follow the instructions provided.
Payment Pending
You’re approved, and SASSA is preparing payment. A pay date may appear when the run is scheduled.
What to do: No action needed unless asked to update details. Avoid changing bank info mid-cycle unless necessary.
Paid
Funds have been released for that month (you’ll see a pay date).
What to do: If you don’t see money after the pay date, confirm your bank details and contact support.
Problem statuses (and fixes)
Bank Details Pending
SASSA hasn’t received valid banking info, or it’s still being verified.
Fix: Go to the SRD portal → Change/Submit Banking Details, use the secure SMS link, and submit an account in your own name.
Reapplication Pending (if shown)
You started but didn’t finish the reapplication/renewal for the current cycle.
Fix: Complete the outstanding steps on the SRD portal.
On Hold
Processing is paused (e.g., incomplete forms, mismatched data, missing documents).
Fix: Follow the instructions on your status page and upload any requested documents.
Declined
Your application for that month was not approved (e.g., income above threshold, receiving another social grant for yourself, UIF/NSFAS conflicts, identity mismatch).
Fix: If you disagree, appeal that specific month via the official appeals page. (Appeals are per month and must be lodged within the official window.)
Cancelled / Suspended
Your application was stopped (withdrawn, non-compliance, or other issues detected).
Fix: Check the reason shown. If it’s an error, correct your details and follow the portal guidance; if eligible, re-apply.
How to check your SRD status online
- Go to the official SRD site: srd.sassa.gov.za
- Enter your mobile number to receive an OTP/PIN via SMS.
- Enter the code to view your latest monthly status (Approved, Pending, Declined, etc.).
Tip: You don’t need to check every day. Statuses update when each month is assessed or when a payment run is scheduled.
Good-to-know
- If you receive a decline and believe it’s wrong, appeal for that month through the official appeals page within the allowed timeframe.
- Keep the same mobile number active SASSA uses it for secure links and OTPs.
- Bank account in your own name is the fastest, most reliable payment method.
- If your details change (income, phone, banking, address), update them on the portal immediately eligibility is reassessed monthly.
Appeal for SASSA SRD Application or Payment Status (2025)
If your SASSA SRD application is declined for a given month, you have the right to appeal the decision. Appeals are reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA), not SASSA itself.
Deadline: You must lodge an appeal within 90 days of receiving the decline outcome. Appeals must be filed per month (each declined month requires its own appeal).
How to Lodge an SRD Appeal
Go to the official appeals page
Visit: https://srd.sassa.gov.za/appeals/
Select the appeals option
Click “Lodge an Appeal” (formerly shown as “My Right to Appeal”).
Read & accept the consent documents
You’ll need to accept the terms, including SASSA and ITSAA’s right to check your information against databases.
Enter your ID & phone number
Provide your South African ID number and the mobile number used for your SRD application.
Verify with an OTP
A PIN/OTP will be sent to your registered phone. Enter it to continue.
Choose the month to appeal
Select the specific month that was declined and indicate your reason for appeal.
Submit the appeal
Confirm your details and submit. You’ll get a reference confirming your appeal has been lodged.
How to Track Your Appeal Status
- Revisit the appeals page: https://srd.sassa.gov.za/appeals/
- Enter your ID number and mobile number.
- Log in with the OTP to see whether your appeal is Pending, Under Review, or Outcome Finalised.
SASSA SRD Status Check for R370 Grant Payment (2025)
There are three approaches you can take if you want to perform an SASSA status check.
Once you have applied for the SRD grant, you need to check your status every month. This is because eligibility is reassessed monthly, and each month can show a different outcome (Approved, Declined, Pending, etc.).
Payment dates also change with each pay run, so it’s important to track your application status to know when to expect your money.
Online via the Official SRD Website
- Go to: https://sassa-statuscheck.net.za/
- Go to: https://srd.sassa.gov.za
- Enter your ID number and registered mobile number
- You’ll receive an OTP (One-Time PIN) on your phone
- Enter the OTP to view your latest monthly status
WhatsApp (Official SASSA Line)
- Save 082 046 8553 as a contact (“SASSA SRD”)
- Open WhatsApp → send a message saying “Status”
- Follow the prompts to enter your ID and phone number
- Get your latest status directly in WhatsApp
Moya App (Data-Free Access)
- Install Moya App from the Play Store
- Open Discover → Services and select SASSA SRD
- Moya connects you to the official SRD site data-free
- Enter your ID and phone number, then complete the OTP process
Understanding SASSA SRD Payment Methods (2025)
SASSA uses various methods to distribute the R370 grant payments:
- Direct Bank Deposit → Money goes straight into your own bank account (fastest & safest).
- Cash Send (eWallet/Instant Money) → SMS voucher sent to your registered phone; withdraw cash at partnered ATMs/retailers.
- Retail Stores → Collect at Pick n Pay, Boxer, Shoprite, Checkers, or Usave tills with your ID and registered phone.
- Post Office → Limited option; being phased out, but still available at certain branches.
Check SASSA Status Via Website
This is one of the best and simplest methods for determining your SASSA R370 status. In fact, you are already using this method because you are reading this guide.
So, how do you check your SASSA status? Here are the steps to applying for a grant and checking the status of your application:
- Visit the Sassa SRD website https://srd.sassa.gov.za.
- Enter your mobile number inside the box.
- Click on “Send SMS”.
- You will receive an SMS with OTP or Sassa status PIN.
- Enter your one-time password to get your SASSA status.
Please keep this in mind. Authorities have not specified a payment date. You will, however, receive your grant money.
SRD Sassa Status Check on Moya App
Applicants can also check their Social Relief of Distress grant status online. They can make use of smartphone apps such as the Moya App.
- First, install the Moya App from the Google Play Store or Apple App Store on your smartphone.
- Next, open the Moya app and tap on the “Discovery” option.
- Then, open the link labeled “Application Status.”
- After that, enter your SASSA ID number and phone number.
- Finally, you will be redirected to a new page where you can check your SASSA application status.
SASSA Status Check Via WhatsApp
The second way to check your SRD grant is to use your WhatsApp account through SASSA Whatsapp number. This method is also quite simple.
The following are the steps you must take:
- Type “082 046 8553” and save this number as “SASSA status check”.
- Now open your WhatsApp account.
- Head over to create a new chat option to create a new conversation.
- Choose “SASSA status check” as the contact to start a chat.
- Now type your name, surname, and South African ID number in the message and send it.
- Now you will get your social grant status.
Check SRD R350 Grant Application Status Via Phone Call
A phone call is the third and final method for checking the SRD grant application status. Simply follow these steps:
- Start your phone dialer.
- Dial 080 060 1011.
- Provide your ID number to learn the status of your application.
- So these are the three methods for checking the Sassa status, and each applicant can select one of them to check the social relief grant application status.
Meanings of SASSA SRD Grant Status Results (2025)
If you are unfamiliar with the Sassa status meanings, consult the table below.
| SASSA Status | Meaning |
|---|---|
| Pending | Your application has been received and is still being verified. No action needed unless SASSA requests more info. |
| Under Review | Your details are being cross-checked with Home Affairs, UIF, NSFAS, and bank records. Provide documents if requested. |
| Declined | Your application was rejected (reason shown, e.g., income above R624, receiving another grant, UIF/NSFAS conflict). You can appeal that month within 90 days. |
| Identity Verification Failed | The ID and personal details you submitted did not match Home Affairs records. Double-check your info and correct via the SRD portal. |
| Bank Details Pending | Approved, but you must submit or verify your own bank details before payment can be processed. |
| Reapplication Pending | You did not finish or renew your application for the current cycle. Log in and complete it. |
| Approved | Your SRD application is approved. You’ll receive payment once a pay run is scheduled and your payment method is valid. |
| Period Approved | Approved for that specific month. You’ll be paid once funds are released. |
| Payment Pending | Payment is scheduled; awaiting transfer to your chosen method (bank, cash send, or retailer). |
| Period Declined | Your grant was declined for that month only. You may still qualify in future months. You can appeal this month. |
| Period Pending | Your application for that month is being verified and hasn’t been finalised yet. |
| On Hold | Processing paused (e.g., missing documents, mismatched info). Resolve issues promptly to continue. |
| Cancelled | Your application was stopped (withdrawn, ineligible, or non-compliance). You may reinstate or appeal if eligible. |
| Paid | Funds released for that month. If money doesn’t reflect after the pay date, verify your bank details or contact SASSA. |
SASSA Online Application through Chatbot
One of the official ways to apply for the SASSA SRD R370 grant is through the chatbot service, available on the SRD website or via WhatsApp.
How it works:
- First, open your web browser on your device.
- Go to the official SRD portal at srd.sassa.gov.za
- Alternatively, save the official SASSA WhatsApp number 082 046 8553 and send a message to start the chatbot.
- Enter your South African ID number and the mobile number linked to your application.
- Choose the option “Apply for SRD R370 grant” when prompted.
- The chatbot will then guide you or send a secure link back to the SRD site to complete your application.
How to Collect the SASSA Grant Payment
If your SRD grant application is approved, you can collect your R370 payment through the following official methods:
- Direct Bank Deposit – The safest and fastest option. If you submitted your bank details, funds are paid directly into your account.
- Cash Send / eWallet – Cardless withdrawals from partnered banks. You will receive an SMS voucher or PIN on your registered mobile number.
- Retail Stores – Collect at major partners such as Pick n Pay, Boxer, Shoprite, Checkers, and Usave tills. Bring your ID and use the phone number linked to your application.
- Post Office (Limited Service) – Some Post Office branches still allow collections, but this option is being phased out. Applicants are encouraged to use banks or retail outlets instead.
Types of SASSA Grants
SASSA is an abbreviation for South African Social Security Agency. Furthermore they are providing a social grant to people who are impoverish. They meet basic needs such as food, clothing, and shelter. The following are the main types of Sassa grants:
- Social Relief of Distress (SRD) Grant – R370 A temporary monthly grant to assist unemployed individuals with no means of income.
- Care Dependency Grant For caregivers of children with severe disabilities who require permanent care at home.
- Foster Child Grant For foster parents taking care of children placed in their care by a court order.
- Child Support Grant Provides financial support to low-income households raising children under 18 years old.
- War Veterans Grant For military veterans who served in World War II or the Korean War and who meet income and age requirements.
- Disability Grant For individuals between 18–59 years old who cannot work due to a disability (temporary or permanent).
- Older Person’s Grant For South Africans aged 60 and above who meet the means test.
- Grant-in-Aid An additional grant for individuals already receiving another grant but who also require full-time care from someone else.
SASSA Support Center
If you need help with your SASSA SRD or other social grants, you can contact SASSA directly through the official channels below:
- WhatsApp Number: 082 046 8553
- Toll-Free Call Center: 0800 60 10 11
- Email Address: grantenquiries@sassa.gov.za
- Head Office Address: 501 Pretorius Street, Arcadia, Pretoria, 0007
SASSA Office Operating Hours
If you are willing to visit the SASSA branches then you should know the operational hours of all the branches.
- If you plan to visit a SASSA office, note the general operating hours for most branches:
- Opening Time: 07:30 AM – 08:00 AM (Monday to Friday)
- Closing Time: 04:30 PM – 05:00 PM (Monday to Friday)
Important
- Offices are closed on weekends and public holidays.
- Queues may start early, so it’s best to arrive closer to opening time.
- Some branch hours can vary slightly depending on location confirm with your nearest office if needed.
FAQS
What is the current SRD grant amount?
Who qualifies for the SRD grant?
Do I need to be unemployed to get SRD?
How do I apply for SRD online?
Can I apply via WhatsApp?
How do I check my SASSA SRD status?
Can I check my status on GovChat?
What does ‘Bank details pending’ mean?
Why is my SRD payment delayed?
What are the SRD payment methods?
– Cash-send/eWallet (voucher via SMS)
– Retail stores: Pick n Pay, Boxer, Shoprite, Checkers, Usave
Note: Post Office collections are mostly phased out.
When are SRD payments made?
How do I appeal a declined SRD application?
How long does an appeal take?
What is the income threshold for SRD?
Can students with NSFAS apply?
Can I get SRD if I receive UIF?
What are SASSA office hours?
Who can I contact for support?
– WhatsApp: 082 046 8553
– Email: grantenquiries@sassa.gov.za