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Contact Us

Hello and welcome to the Sassa Status Check contact page. Please do not hesitate to contact us if you have any questions, comments, or concerns. We’re here to assist!

You can contact us using the following methods:

Send an Email: support@sassacheck.co.za.

Phone: +27 10 005 0631

Address: 102 M9Parkwood, Randburg, South Africa, 2193

We are available to help you during business hours, which are Monday through Friday from 9:00 a.m. to 5:00 p.m.

We take all feedback seriously and strive to provide our users with the best service possible. Please let us know if you have any suggestions or ideas for how we can improve our website. We are constantly looking for ways to improve the user experience.

Contact Our Official SASSA Service Centers

For any additional inquiries or assistance, please reach out to SASSA Services.

If you require assistance with the application process or need to lodge a complaint, you can easily do so by using our contact forms.

Below, you will find contact numbers and the locations of SASSA offices where you can contact us:

  • Toll-Free SASSA Call Centre Number: 0800 60 10 11
  • SASSA Head Office Pretoria Number: 012 400 2000
  • Appointment Number for SASSA office: 012 400 2322
  • SASSA Official Email: grantenquiries@sassa.gov.za

SASSA HEAD OFFICE and SASSA HOUSE

  • Address: 501 Prodinsa Building Cnr Steve Biko & Pretorius Pretoria
  • Postal address: Private Bag X55662 Arcadia, Pretoria 0083
  • SASSA Head Office Telephone: 012 400 2000 (Switchboard)
  • Toll-Free Call Centre Number: 0800 60 1011 (Customer Care)
  • Email: Grantsenquiries@sassa.gov.za

WESTERN CAPE

  • Address: Golden Acre Adderley Street Cape Town 8001
  • Postal address: Private Bag X9189
  • cape Town 8000
  • Telephone Number: 021 469 0200
  • Fax: 021 469 0260

NORTHERN CAPE

  • Address: Permanent ‘Perm’ Building 33 Du Toitspan Road Kimberley 8300
  • Postal address: Private Bag X5033, Kimberley, 8301
  • Telephone : 053 802 4900
  • Fax: 053 832 5225

NORTH WEST CAPE

  • Address: 1st Industrial Site Mahikeng 2735
  • Postal address: Private Bag X44 Mmabatho,
  • Tel: 018 397 3386
  • Fax: 018 462 9308
  • Email: GrantsEnquiriesNW@sassa.gov.za

EASTERN CAPE

  • Address: SASSA Office BKB Building Cnr Fitzpatrick& Merino Road Quigney East London
  • Postal address: Private Bag X9001 Chiselhurst East London 5200
  • Telephone: 043 707 6300
  • Fax: 043 707 6481

KWAZULU NATAL

  • Address: 1 Bank Street Pietermaritzburg 3201
  • Postal Address: Private Bag X9146 Pietermaritzburg 3201
  • Telephone: 033 846 3300
  • Fax: 033 846 9595

LIMPOPO

  • Address: 43 Landros Mare Street Polokwane 0699
  • Postal address: Private Bag X9677 Polokwane 0700
  • Telephone: 015 291 7400
  • Fax: 015 291 7996

MPUMALANGA

  • Address: 18 Ferreira Street Nelspruit
  • Postal address: Private Bag X11230 Nelspruit 1200
  • Telephone: 013 754 9380
  • Fax: 013 754 9501

GAUTENG

  • Address: 28 Harrison Street Johannesburg 2000
  • Postal address: Private Bag X120 Marshalltown 2107
  • Telephone: 011 241 8300
  • Fax: 011 241 8305

FREE STATE

  • Address: lustitia Building Cnr St. Andrews Street & Aliwal Street
  • Postal address: Private Bag Bloemfontein 9300
  • Telephone: 051 410 8339

SASSA Service Office Operating Hours

Most SASSA branches are open from Monday to Friday between 7:30 am and 8 am (morning), and they close between 4:30 pm and 5 pm (afternoon). Please note that these times may vary for each branch. SASSA branches are closed on weekends and public holidays.