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Change Banking Details SASSA: A Step-by-Step Guide

South African Social Security Agency (SASSA) recipients may find it necessary to change their banking details for various reasons, such as switching banks, updating account information, or resolving issues with their current banking arrangements. Fortunately, SASSA provides a straightforward process for beneficiaries to update their sassa status check banking details.

We can assist you in changing your SASSA banking details online in less than 5 minutes and submitting your social grant application for review to the national agency, ensuring you receive your social relief funds on time. You will be able to change your SASSA grant payment method from cash to e-wallet to an SASSA debit card for ATM withdrawals (VISA or MasterCard). You can also choose a cardless grant payment option, which eliminates the need to queue at post office branches for card replacements. In this guide, we will walk you through the step-by-step process to change your banking details with SASSA Status.

1st Method Change Banking Details SASSA

Change Banking Details SASSA

  1. Visit the SASSA SRD web portal (srd.sassa.gov.za).
  2. Choose either section “South African ID Holder” or “Asylum Seekers and Special Permit Holders.”
  3. Scroll down to option labelled “How do I change my banking details” and click on it.
  4. Enter your South African ID number in the given box.
  5. You’ll receive an SMS containing an OTP on the cellphone number you used for the application.
  6. Enter the received 6-digit OTP number and click on the “Verify Pin” button.
  7. Once verified you will receive another message containing a secure link.
  8. Click the secure link and carefully follow the instructions provided to successfully change your bank details.
  9. If you have a Personal Bank account, you’ll allow to:
    • Choose Bank Name
    • Provide Account Number
    • Provide Branch Code
    • Provide Account Type
    • Agree to Terms and Conditions
    • Submit Updated Banking Details
  10. If you have no Personal Bank account, you can;
    • Choose Payment option- Cash Send; that can be Pick n Pay, Moya App, Boxer, Shoprite, Checkers, or Usave.
    • Agree to Terms and Conditions
    • Submit Your Updated Banking Details
  11. Once you’ve submitted the updated bank details, SASSA will verify your new payment method and future payments will be made accordingly.

To ensure a seamless payment process, it is important to stay informed about the latest SASSA Payment Dates. Being aware of these dates will help you confirm your payday and receive your payments effortlessly.

  • Important Notice: Beneficiaries of SASSA gold cards can use their debit cards for withdrawals, and they are valid until 31 December 2023.
  • After you have updated your application you can SASSA Status Check Online.

2nd Method Change Banking Details SASSA

Change Banking Details SASSA

Step 1: Gather Required Documents

Before initiating the process, ensure you have all the necessary documents on hand. These typically include:

  1. Identification Document (ID): Your South African ID or Smart ID card.
  2. Proof of Residence: A utility bill or official document with your current residential address.
  3. Banking Details: Information related to your new or updated bank account, such as the bank name, branch code, and account number

Step 2: Visit the Nearest SASSA Office

Once you have all the required documents, visit the nearest SASSA office. You can find the location of your nearest office on the official SASSA website or by contacting their helpline.

Step 3: Request a Banking Details Change Form

At the SASSA office, approach the relevant desk or counter and request a “Banking Details Change Form.” The staff will provide you with the necessary paperwork to facilitate the update.

Step 4: Fill Out the Form

Carefully fill out the Banking Details Change Form with accurate and up-to-date information. Double-check your new banking details to ensure there are no errors.

Step 5: Attach Required Documents

Attach copies of your identification document, proof of residence, and any other supporting documents required by SASSA. Ensure that all copies are clear and legible.

Step 6: Submit the Form and Documents

Return the completed form along with the required documents to the SASSA staff at the office. They will verify the information and process your request.

Step 7: Obtain a Confirmation Receipt

After submitting your request, request a confirmation receipt from the SASSA office. This document serves as proof that you have initiated the process to change your banking details.

Step 8: Wait for Confirmation

SASSA will review your request, and upon approval, they will update your banking details. This process may take some time, so be patient. You can inquire about the status of your request by contacting the SASSA helpline or visiting their website.

Step 9: Check Your Updated Details

Once the process is complete, check your SASSA payment notifications or contact your bank to confirm that the new sassa status check banking details are successfully updated.

SASSA Verification and Validation Process

SASSA Verification and Validation Process

To ensure transparency and accurate validation, the process of changing banking information for SASSA Grants and SRD Grants involves multiple channels:

  • Cross-referencing the provided information with Department of Home Affairs data is used to verify the client’s ID Number, name, and surname.
  • The ID Number of the client is checked against approved databases such as UIF, SARS, NSFAS, and others.
  • In collaboration with fraud prevention partners, a Fraud Risk Scoring assessment is performed. This includes cross-referencing the client’s ID number and mobile phone number with approved databases.
  • The application is approved or declined based on the verification and scoring results, and detailed reasons for the decision are provided.


In conclusion, updating sassa status check banking details with SASSA is a vital process, and this guide provides two accessible methods for beneficiaries. Whether utilizing the user-friendly online portal or visiting a local SASSA office, accuracy in providing information is crucial. The thorough verification process, involving cross-referencing with various databases, underscores SASSA’s commitment to transparency and fraud prevention. Beneficiaries are urged to stay informed about payment dates for a smooth financial transaction. This guide empowers individuals to navigate the process effectively, ensuring the reliability and efficiency of South Africa’s social security system.

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