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How To Check Your SASSA 350 Status Via Moya App

The South African Social Security Agency (SASSA) offers the Social Relief of Distress (SRD) grant, providing financial support to unemployed South Africans. With the R350 grant being a crucial part of the program, many individuals rely on its timely processing and disbursement. Checking the status of your SASSA R350 application can be a source of both anxiety and relief. Thankfully, the Moya App provides a convenient and user-friendly platform to do just that.

This comprehensive guide delves into the process of checking your SASSA 350 status via Moya App, offering step-by-step instructions, troubleshooting tips, and exploring alternative methods for checking your application status.

Benefits of Using the Moya App:

Using the Moya App for checking your SASSA 350 status offers several advantages:

  • Convenience: The app allows you to check your status from anywhere and anytime, eliminating the need to visit a SASSA office or stand in queues.
  • Accessibility: The app is available for free download on both Android and iOS devices, making it accessible to a wide range of users.
  • Real-time Updates: The information provided through the app is updated regularly, ensuring you receive the most recent information regarding your application status.
  • Security: The app employs security measures to protect user data, minimizing the risk of unauthorized access to your information.

Step-by-Step Guide to Checking Your SASSA 350 Status via Moya App

SASSA 350 Status Via Moya App

1. Download and Install the Moya App:

  • Open the Google Play Store (for Android devices) or App Store (for iOS devices).
  • Search for “Moya App” in the search bar.
  • Locate the app developed by the South African Post Office (SAPO) and download it.
  • Follow the on-screen instructions to complete the installation process.

2. Launch the App and Log In (if required):

  • Once the installation is complete, open the Moya App.
  • If you haven’t already, create an account within the app by providing your details and following the registration steps.
  • If you have an existing account, log in using your registered credentials.

3. Navigate to the SASSA SRD Grant Service:

There are two possible ways to find the SASSA SRD service within the app:

Option 1:

  • On the app’s home screen, locate the “Discovery” tab.
  • Within the “Discovery” tab, look for the “Application Status” option. This option might also be listed under “Money” if government services are categorized there.

Option 2:

  • If you find “Money” on the app’s home screen, tap on it.
  • Look for government services offered through the app. You might find the “SRD zero-rated” service listed here.

4. Enter Your Information:

  • Once you locate the SASSA SRD service, you’ll be presented with a form to enter your details.
  • In the designated fields, enter your South African ID number and the mobile phone number you used during your application for the R350 grant.

5. Submit and View Status:

  • Once you’ve entered your information accurately, tap on the “Submit” button.
  • The app will process your information and display your R350 grant application status on your screen.

Understanding Your SASSA 350 Application Status:

SASSA 350 Status Via Moya App

The information displayed on the Moya App will indicate the current status of your R350 grant application. Here’s what each status might mean:

  • Approved: This indicates that your application has been reviewed and accepted, and you are eligible to receive the R350 grant. You may receive further information regarding payment dates and collection methods.
  • Pending Review: This means your application is still under review by SASSA, and a decision is yet to be made.
  • Rejected: Unfortunately, your application has not been approved. The app might provide additional information regarding the reason for rejection, if available.


The Moya App offers a convenient and efficient way for South Africans to check the status of their SASSA R350 grant applications. With its user-friendly interface and real-time updates, users can easily track their application progress without the need to visit SASSA offices. By following the step-by-step guide provided in this article, individuals can navigate the app seamlessly and understand the significance of various application statuses. Whether it’s receiving the long-awaited approval, awaiting review, or facing rejection, the Moya App empowers users with transparency and accessibility in accessing crucial financial support during challenging times.

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